Terms and Conditions
These terms outline how we operate, what you can expect from us, and how we work together to create a smooth, safe, and enjoyable travel experience.
Quick Summary
Here’s a simple overview of how our services work:
- Your booking is confirmed once we receive a fifty percent advance payment.
- The remaining balance can be paid upon arrival or during your stay, unless stated otherwise.
- Every itinerary is tailor-made based on your preferences.
- Changes are subject to hotel and partner availability.
- Refunds follow our Cancellation Policy.
- Your personal data is kept private and secure.
- We work with trusted partners but cannot control external events such as delays or weather.
- You agree to provide accurate information for all bookings.
- Misuse of our website or brand is not permitted.
Full Terms and Conditions
1. Introduction
These Terms and Conditions govern the use of the Homecoming India website and all services provided by us. By using our website or confirming a booking, you agree to these terms.
2. Services Provided
Homecoming India offers travel planning and coordination services including curated itineraries, hotel and transport arrangements, guides, and on-ground support. All services are customised based on your requirements.
3. Booking Process
A booking is confirmed only after receipt of fifty percent of the total trip cost as an advance payment. Once confirmed, we will share booking details and confirmations via email or official communication channels.
4. Payments
Payments must be made only through Homecoming India’s official payment gateways, including Razorpay, CCAvenue, or Stripe. We do not accept payments via personal accounts, messaging apps, or third-party links. Full payment details are available on our Payments Page.
5. Pricing and Inclusions
Your itinerary will clearly list all inclusions. Any services, meals, activities, upgrades, or expenses not listed are excluded and must be paid for separately.
6. Changes and Modifications
If you request changes to your itinerary, we will do our best to accommodate them. All modifications are subject to availability and may involve additional costs. We cannot guarantee changes beyond our control.
7. Cancellations and Refunds
All cancellations and refunds are governed by our Cancellation Policy. Refund timelines depend on the payment gateway and the policies of our partner service providers.
8. Travel Documents
Travellers are responsible for holding valid passports, visas, permits, and any other required travel documents. While we may provide guidance, we do not guarantee visa approvals.
9. Behaviour and Use of Services
Travellers agree to follow local laws, respect cultural norms, and behave responsibly toward guides, drivers, hotels, and fellow travellers. Any misconduct is the traveller’s sole responsibility.
10. Liability
Homecoming India is responsible for arranging the services listed in your confirmed itinerary. We are not liable for events beyond our control, including but not limited to delays, weather conditions, strikes, accidents, government actions, or failures of third-party vendors such as airlines or hotels.
11. Data Protection
We follow strict privacy and data protection practices. Personal information is handled securely. For full details, please refer to our Privacy Policy.
12. Intellectual Property
All content on this website, including text, images, and branding, is the intellectual property of Homecoming India and may not be copied, reproduced, or misused without prior permission.
13. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of Maharashtra.
